Enterprise Product Solutions

Slicktek is the complete IT Service Management Solutions Company. We specialized in ITSM, ITIL, BMC BSM Solutions, Consultancy and end to end ITSM product implementation.The unique value we bring in as an organization is blend of

  • Best of breed IT Management and Automation solutions
  • Best of breed IT Infrastructure and Cloud Management services powered by Automation
  • Right size solutions and services for Large, Medium and Small businesses

If you are looking for solution partner or services partner to help you manage your IT, we can bring in unique tools, innovative approaches and years of experience serving customers of various sizes across the world.

Our approach of using expert systems and automation in IT infrastructure and cloud management helps companies save 20 to 40% costs, achieve 3 to 10 times faster response to business, eliminate errors in operations and present value of IT in business terms.

Slicktek offers implementation and consulting for following products.

ServiceNow ITSM Suite

Automate IT Services with Cloud-Based ITSM.ServiceNow ITSM solutions give you end to end visibility into your ITIL processes and infrastructure through a single system of record — making it possible to consolidate fragmented tools and legacy systems while automating service management processes. ServiceNow is easy to configure and allows you to go live quickly with confidence, while scaling to your business needs. With a simple and consistent approach, you increase efficiency, lower costs, and devote more time to innovating and delivering the modern, consumer‑like, self‑service experience your employees expect.

Remedy Service Management Suite

BMC Remedy Service Management is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive.

BMC Remedyforce, built on Salesforce App Cloud, delivers complete IT service management with social, mobile, and collaborative capabilities.

BMC MyIT is a self-service app that modernizes your business with formless requests, context-aware services and crowdsourced collaboration.

Atrium Discovery and Dependency Mapping
Discover your data center configuration items, inventory and relationship data automatically.

Service Resolution
BMC Service Resolution lets you connect monitoring and event intelligence with your service desk to prevent or resolve issues before they affect your business.